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SaaS is a term that many business owners have heard, but not everyone fully understands what it really means in practice. In Indonesia, especially among SMEs, SaaS is often seen as something technical or optional—something that might be useful later, but not something urgent today. The truth is, SaaS is already part of how many businesses operate. The difference is that most SMEs are using SaaS tools without realizing how much more they could gain from using them properly. If